Crisis management questions: What to ask for crisis response
Any successful crisis response requires a calm demeanor. You simply can’t be effective with crisis management if you rush your thinking or overlook important steps. Additionally, it’s important to have the full support of your team when an unplanned issue that will impact your corporate reputation surfaces. To help my clients manage both of these […]
Crisis management and your crisis response plan
Crisis management planning is critical for any business and Atlanta-based companies are not immune from this rule. During my career as a reporter and especially over the past five years of reputation management at Jackson Spalding, I have witnessed the results of those who conduct business without a crisis communications plan. It’s like walking a […]
U.S. nuclear industry must face PR challenges
As I watch the news in Japan unfold, I’m certain that executives with the U.S. nuclear industry are huddling around a desk to review a crisis communications plan recently pulled from the back of a dusty file cabinet. There is no doubt that a communications crisis is in full bloom. The crisis, if not managed […]