Crisis management questions: What to ask for crisis response
Any successful crisis response requires a calm demeanor. You simply can’t be effective with crisis management if you rush your thinking or overlook important steps. Additionally, it’s important to have the full support of your team when an unplanned issue that will impact your corporate reputation surfaces. To help my clients manage both of these […]
UPS leads Atlanta among Forbes’ most reputable cos.
UPS makes an appearance as the only Atlanta-based corporation in the Top 20 of the most reputable companies in the US, according to the sixth annual list from advisory firm Reputation Institute, in partnership with Forbes Media. UPS, in fact, ranks in the Top 10 at No. 6. Other Georgia companies making the list include […]
Crisis management and your crisis response plan
Crisis management planning is critical for any business and Atlanta-based companies are not immune from this rule. During my career as a reporter and especially over the past five years of reputation management at Jackson Spalding, I have witnessed the results of those who conduct business without a crisis communications plan. It’s like walking a […]
Make it simple: How a differential gear works
Before watching this video, I really couldn’t have told you what a differential gear was. I certainly couldn’t have explained how one works. But this clever video starts with an example that is easy for anyone to understand and slowly builds one example on the next until finally you truly get how the complicated gear […]
‘Gone With the Wind’ manuscript found for 75th anniversary
Well, I declare. Someone has found part of the “Gone With the Wind” history that scholars had considered gone forever. And just in time for the 75th anniversary of the novel’s publication. Here’s how the New York Times writes about the news: Long thought to have been burned the way the North set fire to […]
Emory University Hospital among nation’s elite medical centers
U.S. News & World Report revised its ranking of national hospitals today. And it’s great news for Atlanta. Even better news for Emory. While I usually like to find and highlight the Atlanta perspective on national articles, this time that’s not necessary. Here’s how U.S. News presents its findings from 52 metro areas: Atlanta’s Emory […]
Atlanta sees modest apartment rent increase
With home prices falling and the inventory building, people seem scared to purchase homes. But people have to live somewhere. So it’s not surprising that more people are renting apartments, pushing rental rates higher. In Atlanta, however, we’re not seeing as much of an increase in rents as the rest of the nation. Commercial real […]
Georgia-based Top 200 Charities lead charge on social media
Every one of the Forbes Top 200 Charities now uses at least one form of social media in its communications strategy, according to a recent report. And that list of social media users includes all 10 Georgia-based Top 200 Charities: American Cancer Society, Arthritis Foundation, Boys & Girls Club of America, CARE USA, Carter Center, […]
Ranking the AJC’s combined online, print circulation
The Atlanta Journal-Constitution’s circulation hasn’t grown much lately — online or print — but the local news vehicle still pulls in a significant audience. According to the Pew Research Center, the AJC’s 2010 circulation sits right in the middle of the pack of the Top 25 newspapers when ranked by combined print and online local […]
Remembering Geraldine Ferraro’s Cherry Street campaign
I spent a few minutes reading the long list of Geraldine Ferraro‘s accomplishments after hearing of her death today and realized that I barely knew her. Many people probably didn’t and that’s understandable. But for many years I felt a special connection to Ferraro and Walter Mondale, the man who picked her to be the […]